Network Monitoring Software for Network Management

PacketTrap Journal

Subscribe to PacketTrap Journal: eMailAlertsEmail Alerts newslettersWeekly Newsletters
Get PacketTrap Journal: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn

Top Stories

Now held three times a year, in New York, Prague, and Silicon Valley, the organizing principle of each International Virtualization Conference & Expo remains the same: our aim is to ensure, through an intense and carefully chosen program of technical and strategic breakout sessions, that attending delegates leave each Conference with abundant resources, ideas and examples they can apply immediately to leveraging Virtualization, helping them to maximize performance, minimize cost and improve the efficiency and flexibility of their Enterprise IT endeavors. The Call for Papers for the 7th International Virtualization Conference & Expo, which will be held in Santa Clara, CA, on November 2- 4, 2009, is currently still open. The submissions URL is here, and the deadline for submissions is June 30, 2009. Topics welcomed include every aspect of virtualization. For example: ... (more)

CompTIA MSP Partners Launches 2010 Best Practice Education Program and Adds New Member Benefits

CompTIA MSP Partners, an industry leader in education, events and research for the expanding global market for managed IT services, today launched its 2010 best practice education program and added new benefits for its members. The updated MSP Partners web site includes access to all new research and content from the Institute for Partner Education & Development (IPED). Included is IPED’s 2010 “Best in Class” managed services series of courses in operations, marketing, sales, finance and technology. These courses are based on extensive research of the managed services market conducted in late 2009 and early 2010. “These best practice courses allow our members to benefit from thousands of collective years of industry experience building profitable managed services businesses,” said Jim Hamilton, senior director, member relations, CompTIA. “Rather than discovering wha... (more)

Quest Software Delivers End-to-End Business Management Platform to SMB Managed Service Providers

Quest Software (Nasdaq: QSFT) today announced the availability of PacketTrap® MSP 6.2, the latest version of its remote monitoring and management (RMM) platform designed for SMB managed service providers (MSPs). Delivering comprehensive integration of RMM functionality with professional service automation (PSA) technology, PacketTrap MSP 6.2 is an industry leading end-to-end business management platform. MSPs can now access a single console to manage – and simplify – business processes including job scheduling, technician management, CRM, service requests and billing and invoicing. For small- to mid-sized MSPs and IT solutions providers, PacketTrap MSP delivers affordable enterprise-class remote server, application and network management for MSPs to use across customer environments. The integration between PacketTrap MSP 6.2 and PacketTrap PSA, the company’s profes... (more)

PacketTrap Survey Reveals Top Five Pain Points for Managed Service Providers

PacketTrap Networks, a leading provider of network monitoring and management software developed for Managed Service Providers (MSPs), today announced the results of a survey completed by 258 MSPs. According to the survey, 83 percent of participants identified lack of visibility into network traffic as the number one pain point, with 75 percent stating a strong need for better granular traffic analysis software. More than 50 percent of respondents spent more than 13 percent of their time troubleshooting sluggish networks, which can be caused by clients’ employees surfing the Web for personal use, including bandwidth hogs such as YouTube. “IT ESP is successful because we know what is going on with our client's networks at all times,” said Shawn Slater from IT ESP, Inc. “A key part of our success is predicated on granular traffic analysis and custom alert capabilitie... (more)

PacketTrap Adds Ingram Micro as Authorized U.S. Distributor

As part of its commitment to help network administrators run their IT infrastructures smoothly, PacketTrap Networks ( today announced it has added Ingram Micro Inc. (NYSE:IM), the world’s largest technology distributor, as a valued distribution partner. Ingram Micro will be a premier distributor of two of the Company’s offerings, PacketTrap MSP4.0 and Perspective. PacketTrap MSP4.0 addresses the growing demand for outsourced network management services, driven by the increasing number of disruptive technologies as well as overburdened and underfunded IT departments. Using a combination of remote agents and other key features, PacketTrap MSP4.0, enables Managed Service Providers to offer their clients affordable, real-time monitoring and management of applications, servers, VoIP systems and more. PacketTrap Perspective, a network management platfor... (more)

PacketTrap Networks Named a CRN Emerging Technology Vendor

PacketTrap Networks, a leader in MSP network monitoring and management solutions, today announced it has been selected by Everything Channel as a CRN Emerging Technology Vendor. The Company was selected because of its dedication to the channel and to MSPs, and its differentiated remote network monitoring and management solution, PacketTrap MSP. CRN's Emerging Technology Vendor list captures companies that are delivering high margins for solution providers with innovative and easy-to-use technology that undercuts industry giants. PacketTrap was selected, in part, because of its agnostic approach to MSP network management. PacketTrap MSP can be deployed agent or agentless and delivered via SaaS or locally hosted. PacketTrap MSP includes the ability to remediate sluggish performance on the network automatically via its patent pending network traffic transparency featu... (more)

Cisco, Juniper and sFlow Traffic Analysis Tools Launched by PacketTrap

PacketTrap Networks (, a leading provider of network management and monitoring solutions for businesses and Managed Service Providers (MSP), today announced the availability of traffic analysis tools for Cisco NetFlow ®, Juniper J-Flow® and other sFlow® enabled devices. The new offering, Network Traffic Analyzer (NTA), is highly convenient for monitoring high speed switched networks. It gives complete visibility into the use of networks, enabling MSPs to manage performance optimization, accounting/billing for usage, and defense against security threats. “Organizations rely heavily on their networks for business critical applications and the smallest change in network usage can impact network performance and reliability,” said Matt Bolton, VP Products at PacketTrap Networks. “Our new addition to PacketTrapMSP gives MSPs unprecedented visibility in... (more)

SolarWinds IPO Creates Opportunity for PacketTrap MSP

PacketTrap Networks (, a leading network management solution provider, today announced a four-fold increase in the number of managed service providers (MSPs) using its solution. PacketTrap MSP allows MSPs to offer a service to their customers that promises to cut costs, increase efficiency and ease network management and network monitoring burdens. “We, like SolarWinds, focus on managing the IT network. However, SolarWinds products are designed for end user IT departments, while PacketTrap concentrates on channel partners and resellers who want to remotely monitor their end customer,” said Steve Goodman, CEO of PacketTrap. “Clearly we compete with SolarWinds, but only in our direct to end user business. Obviously, they are on to something with their Orion and Engineer’s Toolkit for end users. We are doing the same for the MSP market and are delig... (more)

PacketTrap Networks Signs More than 30 Distribution Agreements in One Month

PacketTrap Networks (, a leading provider of network management software, today announced that it has signed more than 30 distribution agreements since launching its Partner Program earlier this month. The PacketTrap Partner Program (PPP) is directed at value-added resellers, IT consultants, system integrators and network administrators that service organizations with up to 50,000 devices. The rapid growth of the number of partners participating in the PPP has been driven by demand for the Company's network troubleshooting, diagnostic, remediation and monitoring technology. Further, partners are attracted to the recurring revenue, high profit margin and extensive sell-through support capabilities that are part of the PPP. Finally, a confluence of events, including the proliferation of disruptive technologies such as virtualization and VoIP, incr... (more)

PacketTrapMSP Solution Gains Momentum With Service Providers

PacketTrap Networks (, a leading provider of network management software, today announced that it has launched PacketTrapMSP v4.5 to the Managed Service Provider (MSP) market. PacketTrapMSP v4.5, which can be private-labeled as well, is a solution for MSPs to address the growing demand for outsourced network management services, driven by IT departments’ struggle to manage increasingly complex networks that include VoIP, video streaming, heavy network traffic, and virtualization. Leveraging a multi-tenant agent and agentless extensible architecture, PacketTrapMSP v4.5 enables Managed Service Providers to offer their clients affordable, real-time multi-site monitoring and management of their customer’s applications, traffic challenges, VoIP systems and more. The latest version includes patch management technology, which allows MSPs to patch their ... (more)

PacketTrap Daily Downloads Increase 100%

PacketTrap Networks, a leading network management software provider, today announced a dramatic increase in demand for the Company’s software downloads, driven by the recent release of its network traffic analysis tool, ptFlow, along with continued demand for its free network management tools. Demonstrating PacketTrap’s sensitivity to tight budgets, the Company recently released a new version of its free set of network management tools, pt360. Hailed as the market’s most comprehensive set of free network management tools, pt360 includes network scan, SNMP scanning, TFTP server monitoring, and port and MAC scans. In addition, a free 21-day trial for Cisco configuration tools, NetFlow collector and PacketTrap’s popular switch port mapper is available. “Clearly 2009 is going to be a tough year for everyone, IT departments included,” said Steve Goodman, CEO of PacketTr... (more)